Our Story
Remedy designs and builds websites that help organisations work with clarity and confidence.
We create websites that are easy to manage, simple to update, and built to last.
Our work brings order to complexity, turning scattered information into clear pathways. Each project gives our clients a website that genuinely supports their work, not just on launch day, but every day after.
Our Team
Remedy is a Perth-based website studio led by Richard Reitzenstein and Jessica Kaitse. Together, we bring over forty years of experience in web design, strategy, and ongoing support.
We work with organisations across government, education, and community sectors — places where clarity, compliance, and continuity matter most. Every project is handled in-house, from early planning through to long-term care and support.
Director, Design & Technical Development
Richard leads Remedy's technical development and system design. With over two decades in web and graphic design, he brings deep experience across UX planning, front-end implementation, and hosting infrastructure.
A Curtin University graduate (Bachelor of Arts, Design), Richard specialises in secure, scalable builds using Craft CMS ensuring every Remedy site is robust, compliant, and built for performance.
Director, Strategy & Delivery
Jessica leads Remedy's strategic planning, information architecture, and delivery. A qualified web designer with over 25 years of experience, she holds a Bachelor of Communications (Web Design & Multimedia) from Edith Cowan University.
Her background spans website design, content strategy, and SEO across agencies and corporate environments. Jessica ensures clients feel confident and clear from the first workshop through to CMS handover.
Our Values
We believe people make better decisions when they understand what they have. Everything we write, design, and document exists to make things easier to grasp and simpler to manage. Clarity replaces confusion with confidence.
We build for the years ahead, with governance, training, and structure that hold steady through change. Continuity compounds value over time.
We don't hold control; we hand it over. Every project strengthens the people who use it — equipping them to adapt, update, and grow with ease. Capability creates freedom through understanding.
We treat every organisation's digital environment as if it were our own. That means considered communication, responsible hosting, ethical design choices, and ongoing follow-through. Care turns delivery into stewardship.
We keep things simple, honest, and transparent. If something doesn't need to be built, we'll say so. If there's a better way, we'll share it. Integrity means clarity without performance.
We work with people, not for them. Every engagement is a collaboration grounded in mutual respect and shared ownership - lasting long beyond launch. Partnership sustains projects and builds trust.
Local First
All Remedy websites are designed, developed, and supported in Perth, Western Australia. We believe local delivery builds stronger relationships, faster support, and websites that truly reflect the communities they serve.
