ORGANISATIONS WE PARTNER WITH

CC

Centrecare

Community Services

TT

Trillion Trees

Environment

VCI

Valuing Children Initiative

Child Advocacy

TH

TeamHEALTH

Mental Health

Our average NFP client relationship is 5+ years. That's not a contract — it's a partnership.

– Remedy Design Studio

WHAT MATTERS MOST

What not-for-profits need from their website in 2026

A website that reflects your mission, earns trust before the first conversation, and keeps delivering long after launch day.

A digital presence that matches the quality of your work

Your website is often the first thing a potential donor, funder, or partner sees — and it shapes whether they take the next step. A well-designed NFP website communicates purpose and professionalism instantly, making it easier for people to understand what you do, get involved, and support your mission. When your website reflects the real standard of your organisation, good things follow: more enquiries, more donations, more engagement from the community you serve.

Valuing Childrens Initiaive 2

People move on, roles rotate, and the person updating the website this year probably wasn't doing it last year. That's normal in not-for-profits. We build websites where any staff member can publish news, update service information, manage events, and maintain key pages — without technical skills and without waiting for outside help. Training is built into every project, and we refresh it whenever your team changes.

Neurological Councilof WA

A platform that grows alongside your organisation

Programs expand, funding priorities shift, and new initiatives emerge. Your website should keep up without needing a costly rebuild every few years. We design flexible structures and content patterns that stay consistent as you grow, and we support the website for years after launch — not weeks. Centrecare is in year five of their partnership with us. Trillion Trees has scaled from a single donation method to a full digital ecosystem. That's what "built to last" looks like.

Centre Care

BUILT TO NFP STANDARDS

Built to the standards your funders and community expect.

WCAG 2.2 AA accessible

Designed and built to WCAG 2.2 AA, meeting current benchmarks under Australia's Disability Discrimination Act.

Australian-hosted data

Your organisation's website data stays in Australia, with backup procedures and disaster recovery in place.

99.9% uptime

Monitored hosting with a 99.9% uptime target, because your community relies on your site being available.

Staff CMS training included

We train your team to manage content confidently — and retrain when people move on.

Ongoing support & hosting

Security patches, performance monitoring, CMS upgrades, and staff retraining — all handled, so your team can focus on delivering services.

Role-based access controls

Different teams can update their sections without risking the rest of the site. Permissions are set during the build.

Donor data security

According to cvedetails.com, Craft CMS has had fewer than a quarter of known vulnerabilities compared to WordPress. When third-party plugins are considered, the difference is magnified. cve.org has over 32,000 search results for 'wordpress' and less than 200 for 'craft cms'. Craft CMS codebases and their dependencies are regularly reviewed and tested internally and by third-party security researchers to stay ahead of any vulnerabilities, so when an issue is found, a fix is promptly released and affected sites are notified. When you hold donor and client data, this matters.

Rollback and version control

Accidental edits can easily be reversed. Every change is tracked so nothing is lost.

THE SHIFT OUR CLIENTS EXPERIENCE

What changes when your website truly works for your organisation

Every not-for-profit on this page came to us with a version of the same story: a website that didn't reflect their work, a team that couldn't update it confidently, and a growing gap between what they do and what people see online. Here's what shifted.

Before Your website feels like a liability — outdated, hard to update, and not reflecting the quality of your work.
After Centrecare's website now drives 110K+ monthly searches, connecting Western Australians with 40+ services across metro and regional locations.
Before Content updates require a developer or someone with technical know-how.
After Every NFP we work with — Centrecare, Trillion Trees, VCI, NCWA — manages their own content independently after a single training session.
Before Staff turnover means starting from scratch with the website every time someone leaves.
After Centrecare has maintained staff confidence across five years of team changes through ongoing training and refreshers built into the partnership.
Before Donations are limited to a single method and systems don't connect.
After Trillion Trees unified donations, memberships, nursery sales, and corporate bookings into one platform, with automated workflows replacing manual admin.
Before You're unsure whether your website meets accessibility standards.
After NCWA's website provides calm, accessible navigation for families, carers, and healthcare professionals, with secure online referrals replacing a manual process.
Before Campaigns and advocacy don't have a proper digital home.
After Valuing Children Initiative runs flexible, branded campaigns from a platform generating 3.5K+ monthly clicks and 100K+ monthly impressions.
““Our average NFP client relationship is 5+ years. That's not a contract, it's a partnership.””

SUPPORTING YOU BEYOND LAUNCH

A partnership, not a project.

Not-for-profits across Perth and Western Australia trust us not just to build their website, but to host it, maintain it, and help it evolve year after year. When your staff changes, we're on hand to answer questions and run training. When your organisation grows, your website grows with it. Centrecare is now in year five of our partnership, with ongoing training, hosting, and support that adapts as their team and services evolve.

  • DISCOVER
    We learn how your organisation operates, who updates the website, what systems you use, and what success looks like for your community.
  • DESIGN
    Your website comes to life in a way that reflects your mission, your values, and the communities you serve.
  • BUILD
    We build in Craft CMS while working with your team on content — with templates and a clear plan to keep things moving.
  • TRAIN
    Your team gets hands-on training before launch, and we record everything so new staff can learn independently.
  • SUPPORT
    After launch, we host and maintain the website. Security patches, CMS upgrades, and retraining when staff change.
  • EVOLVE
    When your organisation grows, we help the website grow with it. New programs, new priorities — we're here.

A CLOSER LOOK

Featured not-for-profit website:
Centrecare

Centrecare is one of Western Australia's most established community service organisations, delivering support across mental health, family services, disability, homelessness, and more. With services spanning metropolitan Perth and regional WA, they needed a digital platform that could connect communities with the right support — and that their team could manage independently, without technical barriers.

Before Centrecare before
After Centrecare after

THE CHALLENGE

  • The website needed to reflect Centrecare's full network of 40+ services and multiple locations across WA.
  • Staff across the organisation needed to publish and update content without relying on developers.
  • Families and individuals needed to find relevant services quickly, especially on mobile.
  • The platform needed to withstand staff turnover without losing capability or institutional knowledge.

WHAT WE BUILT

  • A Craft CMS platform designed for simple, secure updates by non-technical staff.
  • Navigation and information architecture reflecting Centrecare's full service network and locations.
  • Mobile-first, accessible design meeting WCAG standards, for people seeking support on any device.
  • Ongoing training and refreshers to keep internal skills strong as teams change.
  • A five-year partnership model including managed hosting, security, and support.

OUTCOMES

80000

+MONTHLY SEARCHES CONNECTING PEOPLE WITH SERVICES

5

YRS CONSISTENT PERFORMANCE VIA ONGOING PARTNERSHIP

HOW WE WORK TOGETHER

From first conversation to launch and beyond

WEEKS 1–2

Discovery and planning

We learn how your organisation operates, who updates the website, what systems you use (CRMs, donation platforms, email tools), and what success looks like. We map your audiences — service users, donors, members, volunteers, partner organisations, or funders.

WEEKS 3–5

Design concepts

Your organisation's website comes to life in a way that reflects your mission, values, and the communities you serve. We present concepts and refine based on your feedback.

WEEKS 6–10

Build and content

We build in Craft CMS while working with your team on content. This is where most projects slow down — we guide you through it with content templates, a clear plan, and realistic expectations.

WEEKS 11–12

Training and launch

Your team gets hands-on training before we go live. We record sessions so new staff can learn independently. Launch is coordinated around your calendar — whether that's a funding milestone, AGM, or campaign launch.

ONGOING

Ongoing support and hosting

Security updates, CMS upgrades, performance monitoring, and retraining when staff change — it's all part of the partnership.

Typical NFP website projects take 12-16 weeks. The most common bottleneck is content preparation, and we help you plan for that from day one. We also work around grant timelines and board approval cycles.

Common questions about not-for-profit websites

Po

We're not sure if we need a new website or just a refresh — how do we decide?

We can help you work that out. Sometimes a targeted refresh is the right move; other times the underlying technology means starting fresh is more cost-effective and less risky. We'll give you an honest assessment in our first conversation, no obligation.

What do you need from us to get started?

A short conversation to understand your organisation, access to your current site, and ideally 2-3 people nominated as your project team. We handle the heavy lifting — discovery, content frameworks, design, build, and training are all managed by us.

How long does an NFP website project take?

Most custom not-for-profit websites take 12–16 weeks from kickoff to launch. Complex multi-site or multi-program projects may take longer. The biggest variable is content preparation — we provide templates and guidance to keep this on track, and we work around grant timelines and board approval cycles.

Can our non-technical staff update content themselves?

Absolutely. Craft CMS is built for this. Your communications coordinator, admin team, or even trained volunteers can update news, events, service pages, and resources without any coding knowledge. We train your team before launch and retrain whenever people change roles.

What happens after launch?

We don't disappear. Your ongoing hosting and support plan includes security updates, CMS upgrades, performance monitoring, and priority support. When staff change, we retrain. Centrecare has been in a partnership with us for over five years — that's typical of how we work.

How do you handle WCAG accessibility requirements?

Every website we build meets WCAG 2.1 AA standards — the current benchmark under Australia's Disability Discrimination Act. This isn't an add-on; it's built into our design and development process from the start.

What is Craft CMS and why is it better for NFPs than WordPress?

Craft CMS is a professional content management system used by organisations that need reliability, security, and ease of use. Unlike WordPress, there are no plugin conflicts, no per-seat licensing fees, and no surprise costs. The platform has fewer than 100 known vulnerabilities compared to WordPress's 7,966+ in 2024, and sites built on Craft CMS last 5+ years without needing a rebuild.

Can the website integrate with our donation platform, CRM, or other tools?

Yes. For Trillion Trees, we unified donations, memberships, nursery sales, and corporate bookings into one platform. We regularly integrate with Stripe, PayPal, Salesforce, Mailchimp, Campaign Monitor, and most major NFP platforms.

How much does an NFP website cost?

We're transparent about investment from the first conversation. We'll confirm a ballpark after a short call, then provide a written scope you can share with your board or leadership team.

Do you offer NFP pricing?

Yes. All not-for-profit clients receive a discount, and we offer phased payment options to align with grant cycles and financial year budgets. Every project includes a detailed scope and fixed quote. no surprises.

START A CONVERSATION

Ready to talk about your organisation's website?

No pitch, no pressure. Just a conversation about what your organisation needs and whether we're the right fit.

View NFP work Start a Conversation Craft CMS specialists Perth & WA NFPs WCAG 2.2 AA View NFP work Start a Conversation Craft CMS specialists Perth & WA NFPs WCAG 2.2 AA
Design & build Hosting & support Staff training Australian hosted NFP pricing 5+ year partnerships Design & build Hosting & support Staff training Australian hosted NFP pricing 5+ year partnerships