---
title: Website Training
date: 2025-07-20T12:26:00+08:00
author: Jessica Kaitse
canonical_url: "https://remedystudio.com.au/services/website-cms-training"
section: Site Pages
---
TRUSTED BY

 

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Black Duck Seat Covers

Specialist Industry

 ](https://remedystudio.com.au/our-work/black-duck-seat-covers-website-rebuild) [  ![Trillion Trees }}](https://remedystudio.com.au/assets/uploads/images/logos/TrillionTreesLogo.png)    ![Trillion Trees](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

Trillion Trees

Not-For-Profit

 ](https://remedystudio.com.au/our-work/trillion-trees-website-redesign) [  ![Whiteman Park }}](https://remedystudio.com.au/assets/uploads/images/logos/whiteman-park.png)    ![Whiteman Park](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

Whiteman Park

Tourism

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Parcel Propery

Property &amp; Construction

 

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Comet Bay College

School

 ](https://remedystudio.com.au/our-work/comet-bay-college-website-design) 

 

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## CMS training Perth teams use to own the website after launch

  ![Wp }}](https://remedystudio.com.au/assets/uploads/images/wp.png)    ![Wp](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

Training before launch lets the team operate the real CMS while adjustments are still possible if anything is unclear. Many organisations believe CMS training simply explains button locations. Meaningful work occurs when staff practise routine tasks, and the CMS adapts to their workflow. With pre-launch training, go-live is not the team’s first test of their ability to update the website.

**For organisations weighing when to train staff, the timing shapes everything that follows. The table below outlines the three common approaches.**

   
 [ 

 Get in touch  ](https://remedystudio.com.au/start-a-new-project) 

 

 

 

 **built in training**

## What website training changes for the team

Remedy’s CMS training produces more than basic knowledge, it delivers a team that confidently publishes, updates and maintains content with reduced uncertainty. This approach embeds daily website work inside the staff routine, keeps necessary know-how accessible for future hires, and ensures organisational continuity. Remedy’s model creates lasting, transferable expertise across four key outcomes after each session.

 

 

01

### Staff confident from website go-live

Staff operate the real CMS as the website nears completion, engaging with the pages, fields and roles they will manage. Friction appears while the setup remains adjustable. Go-live occurs with the team already comfortable using the system, without the stress of public content updates.

 

 

  ![Blackduck }}](https://remedystudio.com.au/assets/uploads/images/blackduck.jpg)    ![Blackduck](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

 

 

02

### Website updates handled internally

Routine tasks such as editing pages, uploading documents, publishing news and updating events are managed by the team. The organisation keeps website responsibilities within those who handle them daily, avoiding unnecessary support tickets, paid hours, or delays caused by waiting for external assistance before publishing.

 

 

  ![REMEDYNOV2519 }}](https://remedystudio.com.au/assets/uploads/images/RemedyPhotos2025/REMEDYNOV2519.jpg)    ![REMEDYNOV2519](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

 

 

03

### Handover survives staff change

The recorded session and written guide offer practical references for future website managers. When the original site contact leaves, successors receive structured material rather than guesswork. Communications, marketing and admin roles change frequently in schools and not-for-profits. The training approach accommodates this pattern.

 

 

  ![Georgiana Molloy }}](https://remedystudio.com.au/assets/uploads/images/GeorgianaMolloy.webp)    ![Georgiana Molloy](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

 

 

04

### **Website c**ontent keeps up

A trained team keeps the website current as programmes, services, staff and events evolve. Public trust relies on the site accurately reflecting the organisation’s present activities. With updates managed internally, the website continually supports enquiries, enrolments, applications, bookings, or referrals, preventing stagnation and avoiding the need for a rebuild.

 

 

  ![REMEDYNOV252 }}](https://remedystudio.com.au/assets/uploads/images/RemedyPhotos2025/REMEDYNOV252.jpg)    ![REMEDYNOV252](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

 

 

 

 

 **built into training**

## What website CMS  
training covers

Every element of the training model is designed to simplify website management post-launch. Remedy covers the real CMS, the team’s publishing tasks, questions that arise during practice, and handover material that future staff will use when the site becomes part of routine operations.

 

  

### Training scheduled during build

Time set aside to learn the CMS while the website is close to finished and the setup can still be refined

 

  

### Hands-on session using real pages

A team that has used the actual CMS on the pages and fields they will manage, not a demo or a sample site

 

  

### Pilot observation by Remedy

A CMS shaped around the team’s working patterns because Remedy watches the practice session and adjusts where friction shows up

 

  

### Recorded training video

A reference future staff can use to come up to speed without the original attendee present

 

  

### Written website guide

A plain-English document covering everyday tasks, so the team does not rely on one person’s memory

 

  

### Launch touchpoint

A scheduled moment after go-live where questions from real use can be answered

 

  

### Refresher training pathway

A route for new staff to come up to speed without restarting the project

 

  

### Ongoing question support

A direct line to Remedy for changes outside what the team handles internally

 

 

 [ 

 Find out more about our web design projects  ](https://remedystudio.com.au/services/web-design-perth) 

 

 **how it works**

## How CMS training fits into the website project

CMS training is integrated with Remedy's website delivery. The session occurs as the site nears completion, serves as a pilot, and creates both a recorded reference and a written guide. The team learns the system while modifications remain possible.

 

   

01

### Training scheduled during build

Training scheduled during build At this stage’s conclusion, your organisation has scheduled time for the session while the website is nearly finished, and adjustments to the CMS setup remain straightforward.

 

    

02

### Pilot session on the real CMS

Upon completing this stage, the team has used the actual CMS for real publishing tasks, with Remedy observing and pinpointing where the setup causes friction.

 

    

03

### CMS refined where friction shows up

After this stage, your organisation has a CMS tailored to the team’s workflow, not just a demo, and users understand why each part functions as it does.

 

    

04

### Training recorded and documented

Completing this stage gives your organisation a site-specific training video and a straightforward written guide for future staff to use, without having to repeat onboarding.

 

    

05

### Launch touchpoint and ongoing support

At this stage, your team has a clear pathway for questions as real content updates begin, plus an accessible refresher option as staff change.

 

  

  ![REMEDYNOV2517 }}](https://remedystudio.com.au/assets/uploads/images/RemedyPhotos2025/REMEDYNOV2517.jpg)    ![REMEDYNOV2517](data:image/gif;base64,R0lGODlhwgEBAPAAAP///yZFySH5BAEAAAEALAAAAADCAQEAAAIThI+py+0Po5y02ouz3rz7D4ZTAQA7) 

 

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**Frequently asked questions about website cms training**

 

 

### Is CMS training included in every Remedy website project?

Yes. Training is part of how Remedy delivers a website, not an optional extra. The site is not considered finished until the team responsible for it can use it. Remedy trains the people who will manage the site, records the session, and supplies a written guide so the organisation keeps the knowledge.

### Is the training specific to our website?

Yes. The session works with the actual pages, fields and publishing tasks the team will manage, not a generic CMS example. Staff practice the exact actions they will repeat after launch. Remedy also uses the session to spot friction in the CMS setup and refine it before launch, where useful.

### Can non-technical staff manage the CMS?

Yes. The CMS setup and the training are designed for staff who need to update content as part of their role, not for developers. Tasks such as editing pages, uploading documents, publishing news, and updating events can be handled internally. Remedy supports larger changes that need technical judgement.

### What happens when staff change?

The organisation keeps a recorded training video and a written guide so new staff have a clear reference from day one. In most cases, that gives the next person enough context to begin managing the website. Refresher training is available for new starters or returning users who need a re-orientation.

### Can CMS training happen online?

Yes. Training works in person or online, depending on the organisation’s location and team structure. Online sessions use the real website, get recorded for future staff, and follow the same hands-on format. Regional WA organisations and distributed teams often use the online option.

### Do you offer refresher training after launch?

Yes. Refresher training can be arranged when a team member changes role, a new staff member starts, or the organisation wants a clearer walkthrough of specific tasks. The team does not have to rebuild knowledge from scratch when something needs revisiting later.

 

 

 

 

 

 ## Start with a conversation.

If you're planning a website rebuild or preparing for future growth, we'll help you map the next stage with clarity and confidence. It starts with a conversation about where your organisation is heading and how your website can keep up.

 [ 

 Talk to Remedy  ](/contact-us)
