---
title: School Website Technical Overview
date: 2026-03-17T14:33:00+08:00
author: Jessica Kaitse
canonical_url: "https://remedystudio.com.au/sectors/school-web-design/school-website-technical-overview"
section: Sectors
---
[ 01 Remedy Website Management ](#section-1) [ 02 Backups and Recovery ](#section-2) [ 03 Security and Access Control ](#section-3) [ 04 Updates, Staging, and Releases ](#section-4) [ 05 Handover and Support Scope ](#section-5) 

 

01

 

 ## Remedy Website Management

Managed hosting plus monitoring, backups, security, updates, staging, and direct support from the team who built your website.

INFRASTRUCTURE

Managed VPS infrastructure

 

MONITORING

Yes, with proactive alerts

 

BACKUPS

Daily backups, point-in-time restores, off-site storage

 

SECURITY

Patching, firewall, malware monitoring, brute force protection

 

UPDATES

CMS core updates (where current), staging checks before deployment

 

SUPPORT

Direct phone and email support, troubleshooting and guidance included

 

 

 

 

 

02

 

 ## Backups and Recovery

Daily backups run automatically. Restores roll the website back to a known-good point (files + database), approved by the nominated school contact.

### **Backup and restore overview**

**TOPIC****WHAT TO EXPECT****Schedule**Daily automated backups**Retention**Rolling history for practical recovery**Restore type**Full site or database where appropriate**Approval**Confirmed with nominated contact**Post-checks**Key pages, forms, errors, performance signals 

 

 

03

 

 ## Security and Access Control

### **What Remedy handles**

Server patching, monitoring, firewall management, brute force protection, CMS security releases (where supported).

### **What the school owns**

Account decisions, password policy, staff change notifications, internal approvals.

### **Responsibilities**

**AREA****REMEDY****SCHOOL****Server patching**Included—**CMS security updates**Included—**Monitoring and alerts**Included—**User account policy**Setup guidanceOwns internal policy**Staff access changes**Actioned on requestNotifies promptly 

 

 

04

 

 ## Updates, Staging, and Releases

Updates are handled in a controlled sequence using staging: review, apply, validate key functions, deploy, confirm logs and performance.

### **Included update approach**

- Security releases prioritised
- Staging checks before deployment
- Validation of forms, navigation, key templates

 

 

 

05

 

  [ 

 Talk to Remedy  ](https://remedystudio.com.au/contact-us) 

## Handover and Support Scope

### **What you receive at launch**

- Handover summary + key links
- Named accounts + role setup
- Documentation + content standards
- Training session + recordings
- Escalation path for urgent issues
- Link to this IT overview for approvals

### **Included vs project work**

**CATEGORY****INCLUDED****PROJECT****Hosting + monitoring**Yes—**Server maintenance**Yes—**CMS updates**Yes—**Staff access changes**Yes—**New templates/features**—Yes**Large migrations**—Yes [ 

 Planning Guide  ](/sectors/your-school-website-planning-guide) 

 

 

 

 

  Managed hosting   Backups & recovery   Security overview   Handover scope   Talk to Remedy   View school work   Managed hosting   Backups & recovery   Security overview   Handover scope   Talk to Remedy   View school work  

 

 

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